Who We Are

Our Values

Impact

We are driven by an inexhaustible ambition to create, inspire, and amplify meaningful impact – for individuals, for teams, across organizations, in our communities, and around the world.

Clarity

Clarity is kind. We are explicit with expectations for behavior and behavior, performance, and partnerships. We ask questions to ensure understanding, and offer coaching feedback for greater alignment and accountability. 

Connection

We foster authentic, meaningful relationships, encouraging a sense of belonging and commitment to one another as well as to client and company success. 

Integrity

We hold ourselves accountable to a moral code and strong ethical principles. We act with honesty and incorruptibility in our behavior, relationships, actions, and communication.

Resilience

There is not much we can control in this world…except our response to an ever-changing dynamic. We believe that everyone benefits from developing a certain elasticity and toughness to be able to recover quickly and spring back in better form than before.

Innovation & Experimentation

We pursue breakthrough ideas, growth, and off-the-charts value through creative thinking. We test and experiment novel approaches to validate their potential, and then scale. We learn from everything we do and adapt our approach.

Our Leadership

Leslie Mullens | President & Senior Consultant

Leslie amplifies organizational impact through strategic clarity, leadership development, and executive team alignment. She has developed and facilitated hundreds of engagements for corporate, small business, nonprofit, and government clients. An expert in organizational development, her approach builds team capacity, cohesion, and confidence that gets results. 

Prior to launching PlayBook in 2004, Leslie led Cisco Systems’s global e-commerce standardization strategy, an initiative that saved Cisco $400M in its first two years.

She recently designed and facilitated leadership development initiatives for the Obama Foundation and the University of Hawaii, and provided policy consultation for the Aspen Institute. Leslie is an Omidyar Fellow in social change and leadership development.

Her belief is that healthy, talented teams with skillful leaders can build sustainable, adaptive solutions to any challenge. Her role is to create the fertile environment where teams and leaders can evolve to their highest performance potential.

Based in both Hawaii and Portland, Oregon, Leslie merges her love of the outdoors with her passion for developing high impact executives. PlayBook's annual TrailBlazer Treks – 3-4 day backpacking/hiking trips in US national parks – fuel her passion: Leading female executives through personal and professional exploration to break through barriers to greater fulfillment and performance as an authentic, whole-hearted leader.

-

Our Process

The PlayBook Process

From the very start, we immerse ourselves in understanding your team and the intricacies of your organization. Our comprehensive discovery process guarantees results that matter, delivered through custom solutions forged from proven expertise. Partnering with us means you're equipped with strategic insight and tailored support that drives success.

  • Discovery

  • Sensemaking & Engagement Goals Refinement

  • Design & Content Creation

  • Delivery

  • After Action Review & Next Steps

Phase 1 • Discovery

When clients approach PlayBook, they often come with a specific need—a problem to solve, an opportunity to capitalize on, or a goal to achieve. Our discovery tools meticulously gather input from a broad spectrum of stakeholders, equipping our clients with greater insight and clarity. This process sharpens their understanding of the issue, the desired outcomes, and the most effective strategies to achieve success.

  • Stakeholder Surveys

  • Live Group Forums

  • In-Depth Stakeholder Interviews

  • WalkAround 360° Leader Interviews

  • Leadership Assessments: DiSC, StrengthsFinders, PlayBook’s ALĪ (Adaptive Leadership Inventory), etc.

Phase 2 • Design

After gaining a deep understanding of the challenges and desired outcomes for any meeting, retreat, or extended team journey, we craft a tailored strategy that ensures lasting results. Our bespoke approach ensures that every initiative drives meaningful and enduring success.

  • Workshops – ½-day, full-day sessions

  • Retreats – 1-day or 2-day offsite meetings

  • Team Journeys – Consistent cadence to build on progress

  • SkillBuilding – “Sharpening the Saw”

  • Team or Leader Coaching

Delivery • Bespoke Executive Retreats

Transformation begins by taking teams out of their usual work environment and providing a resonant framework for them to achieve their goals. We design and facilitate experiences that ignite connection, foster curiosity, and spark the creative thinking that propels a team to new heights.

  • Inspiring off-site venues

  • Break down barriers

  • Recognize shared beliefs, purpose, and goals

  • Improve relationships

  • Skillbuilding that strengthens team capacity

  • Increase collaboration

Game Changing Results

Clients recognize that investing in PlayBook retreats and team journeys yields extraordinary ROI. Our bespoke experiences result in unified teams, clear direction, renewed energy, and a relentless focus on results. 

  • Strategic alignment

  • Focus & prioritization

  • Role clarity

  • Renewed commitment

  • Energy & enthusiasm

  • Accelerated business results

Let’s start a conversation

What would reaching the next level mean
for your business? Let’s start there. 
Please fill out the form, and we'll be in touch to explore the possibilities together.
(808) 875-0500
or (503) 777-5822

Hawai`i Office
(808) 875-0500

Pacific Northwest Office
(503) 777-5822